Supreme NiuNiu Fund and Withdrawal Rules

Malaysian Ringgit RM is used as the display unit

Supreme NiuNiu uses Malaysian Ringgit (RM) as the platform fund display unit and cents as the smallest accounting unit. When viewing balances or fund records, users should rely on the data actually displayed by the system.

Available balance and frozen amount

The account page may separately display the available balance and frozen amount. Every fund change is based on the system ledger records, so users should first confirm the current actual available balance before making a withdrawal or other fund operation.

Fund details record contents

Fund details will indicate the income or expense direction, business type, amount, and time of occurrence. Users can check account fund changes through the records. If there are questions about a particular record, the corresponding record should be provided and online customer service should be contacted for handling.

Use the official receiving account displayed on the top-up page

When making a Supreme NiuNiu top-up, you should transfer to the official receiving account displayed on the top-up page for that instance, and should not make payments based on old records or unconfirmed third-party information. For specific top-up operations, please see the Supreme NiuNiu Top-Up Guide.

Upload genuine payment proof with a matching amount

After completing the transfer, you should upload genuine, clear payment proof that matches the applied amount according to the requirements on the top-up page. The payment information should be usable to verify the current top-up application.

Top-up results are subject to finance verification

Top-up applications are ultimately subject to the finance verification result. Duplicate, forged, mismatched, or unverifiable payment proof may be rejected, so the amount and payment information should be checked for correctness before submission.

Use an approved receiving account

Withdrawals must use a receiving account that has already been approved, and the payment password must be verified before the application can be submitted. For payment password and device security requirements, please see the Supreme NiuNiu Account and Payment Security Notice.

After submission, the amount becomes a withdrawal frozen amount

After a withdrawal application is submitted, the total applied amount will first be converted from the available balance into a withdrawal frozen amount. Before the application completes review, is transferred, or is rejected, the status of that amount shall be subject to the system records.

The withdrawal page will display the applied amount and fee

The withdrawal application page and related tickets will display the total applied amount, fee, and estimated or actual credited amount. The number of free withdrawals, minimum withdrawal amount, and fee rate shall be subject to the information displayed on the page when the user submits the application.

Withdrawal conditions are subject to the submission page

The minimum withdrawal amount, daily free withdrawal count, and fee may be displayed according to the platform's current rules, so users should not judge current fees based solely on past withdrawal records. Before submitting, the amount and fee information listed on that instance's page should be checked.

Transfer by net amount after review approval

After the withdrawal application passes review, the platform transfers the net amount after deducting the applicable fee. The final credited amount should be verified against the applied amount, the fee for that instance, and the actual processing result.

After review rejection, the total applied amount returns to the available balance

If the withdrawal application fails review, the total applied amount will be returned to the account's available balance. Users can confirm the processing result based on the page or ticket status and contact online customer service to inquire about the reason if needed.

Crediting time may be affected by different stages

Withdrawal crediting time may be affected by stages such as banks, e-wallets, and manual review, so a successful submission does not mean the funds will immediately arrive in the receiving account. The actual processing and crediting status shall be subject to the withdrawal records and the receiving channel.

Verify receiving information before withdrawal

Before submitting an application, users should confirm that they are using the correct receiving account that has been approved and check the withdrawal amount and the fee displayed on the page. For the specific operation process, please visit the Supreme NiuNiu Withdrawal Guide.

The platform may request supplementary materials

To prevent fraud, money laundering, identity misappropriation, and mistaken payments, Supreme NiuNiu may request users to provide supplementary materials for abnormal fund applications in order to verify the account, identity, or transaction situation.

Abnormal applications may be temporarily suspended

When a fund application involves a situation requiring further verification, the platform may temporarily suspend processing of the relevant application. Users should provide the required materials according to customer service or the review process and wait for the verification result.

Abnormal applications may be rejected

If the application cannot pass the necessary verification, the platform may reject the abnormal fund application. The relevant fund status and processing result shall be subject to the system ledger, application records, and review results.

The platform retains necessary audit records

To handle fund applications and related risks, the platform retains necessary audit records. For how personal and account information is handled, please further read the Supreme NiuNiu Privacy Policy.

What currency does Supreme NiuNiu use as the fund display unit?

The platform uses Malaysian Ringgit (RM) as the fund display unit and cents as the smallest accounting unit.

Can I transfer to a receiving account used before when making a top-up?

The official receiving account displayed on the top-up page for that instance shall prevail. Even if a certain account was used in the past, you should not transfer on your own when that account is not displayed on the current page.

Do I need to provide payment proof after a top-up?

You need to upload genuine, clear payment proof that matches the top-up amount according to the guidance on the top-up page. The final crediting result is subject to finance verification.

Why might a top-up application be rejected?

Duplicate, forged, mismatched, or unverifiable payment proof may cause the application to be rejected. Before submitting proof, you should confirm that the transaction and amount information are correct.

Does a withdrawal require payment password verification?

Yes. Withdrawals should use an approved receiving account and be submitted after verifying the payment password. The payment password should be kept by the user personally and should not be disclosed to others.

Why does the balance change after a withdrawal is submitted?

After the application is submitted, the total withdrawal applied amount will be converted from the available balance into a withdrawal frozen amount, pending subsequent review and processing.

What is the Supreme NiuNiu withdrawal fee?

The page does not specify a fixed rate applicable to all withdrawal applications. The application page and ticket will display the fee for that instance; the number of free withdrawals, minimum amount, and fee rate shall all be subject to what is displayed on the page at the time of submission.

What happens to the funds if the withdrawal review is not approved?

After the review is rejected, the total withdrawal applied amount will be returned to the account's available balance.

Why does withdrawal crediting time vary?

Crediting time may be affected by banks, e-wallets, and manual review, so the actual crediting time of different applications may vary.

Why does the platform review abnormal fund applications?

To prevent fraud, money laundering, identity misappropriation, and mistaken payments, the platform may request supplementary materials, temporarily suspend processing, or reject abnormal applications, and retains necessary audit records.